By Liz Froment
Date published: February 11, 2025
Artificial Intelligence (AI) is no longer a futuristic idea. It's here, and small to medium-sized businesses (SMBs) in accounting and financial services are embracing this new technology as an everyday tool. Business owners now recognize the potential of AI in accounting and financial services to transform everything from daily tasks to strategic decision-making.
According to The State of Financial Automation report, 85% of finance leaders are enthusiastic about adopting AI for better decision-making. A 2023 poll from the Bipartisan Policy Center and Morning Consult reveals that 83% of small business owners using AI find it helpful in aspects of their business such as improving systems and increasing efficiency.
These numbers underscore the widespread recognition among business owners that AI in accounting and finance is a powerful tool with tangible benefits for the bottom line.
AI is already reshaping how accounting and financial services operate, impacting everyday tasks. AI-powered software and tools streamline operations, can help reduce errors, and can help save employees valuable time for more strategic activities.
Finance and accounting teams use automation tools and integrated solutions to help close books more quickly, improve customer relationships and control and manage employee expenses. Using AI in accounting can help automate daily tasks that have historically been time-consuming and prone to human error, including:
Financial service providers are also finding AI to be a valuable asset for the following:
Small business owners can use AI to help save valuable time, ensure accuracy, streamline processes and minimize the risk of costly errors or oversights. AI empowers businesses of all sizes to operate more efficiently, help make better decisions and achieve greater success by automating routine tasks—like maintaining spreadsheets or invoices—and providing data-driven insights.
Implementing AI in finance and accounting doesn't have to be overwhelming. The key is understanding the solutions available and selecting those that best align with your needs, infrastructure and budget. Here are some to consider.
These platforms are designed specifically for the accounting and financial services industry, offering pre-built AI capabilities tailored to common tasks like invoice processing, expense management, tax preparation and financial reporting. They often integrate seamlessly with existing accounting software, making them a convenient option for businesses looking for simple ways to incorporate AI into existing processes and workflows.
These platforms can offer more flexibility and customization for SMBs, allowing you to tailor AI solutions to your unique business needs. For example, you can apply these tools to a wider range of tasks, including customer service chatbots, data analysis and predictive modeling. However, they may require more technical expertise to implement.
Cloud-based AI tools are hosted on remote servers. That offers your business accessibility and scalability while typically having lower upfront costs. On-premises solutions, on the other hand, are installed and maintained on your servers. That can provide greater control over data and customization but may require more investment and IT resources upfront for development, maintenance and security.
When evaluating solutions for AI in finance and accounting firms, review the following factors:
Specific network infrastructure requirements for AI implementation can vary depending on the solution’s complexity and your current setup. However, there are some general considerations for SMBs to think about, including:
Investing in the right infrastructure for future growth can help create a solid foundation for successfully implementing AI and seeing the benefits of this technology.
Implementing AI in accounting and finance is not a one-size-fits-all approach. Carefully assess your needs and evaluate different solutions to find the tools that best fit your business and provide new opportunities for growth and efficiency.
Don’t just automate your business. Partner with a service provider to make it even smarter, help improve customer experiences and boost operational efficiencies.
Learn more about how Verizon’s advanced 5G network and internet solutions can support emerging immersive technologies in accounting and finance companies.
The author of this content is a paid contributor for Verizon.
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