Advanced Business Internet
Focus on your core business operations, knowing that your internet infrastructure is being managed efficiently and effectively.
What it is
Verizon’s Advanced Business Internet adds professional managed services to your equipment and connectivity, enabling a single monthly bill backed by performance and service SLAs from one reliable provider.
24/7 management
Ongoing support to monitor and verify that your device is operational, with next business day maintenance if required.
Hardware rental & replacement
Enjoy the benefits of premium hardware without the upfront capital investment. Customers can choose from either Next Business Day or 4 hour hardware maintenance/replacement.1
SLAs
Verizon believes in its network so we provide automated network service level agreements (SLAs). This means no customer action needed to receive an automated bill credit if network availability does not meet the standard.
Benefits
Site surveys and readiness
Confirm site infrastructure readiness to find the optimal location for equipment to get peak performance.
Site installation
Provide simplified installation of equipment at your premises with minimal business disruption.
Day two support
Get proactive monitoring and hardware replacement service.
FAQs
Advanced Business Internet is an enterprise-grade solution that transforms fixed wireless access solutions into a strategic advantage for your organization. It combines three essential elements into one white-glove, bundled solution with flexible scalability:
- Connectivity: High-speed 5G Business Internet or LTE Business Internet.
- Equipment: Flexible hardware options, including rental and BYOD.
- Project Management Services: Professional site surveys and installation, hardware delivery coordination, and proactive Day 2 support.
Our network SLA automation ensures you get the reliability you pay for without the administrative hassle. Here is how the streamlined process works:
- Continuous Monitoring: Verizon tracks our network performance and uptime 24/7.
- Proactive Calculation: If a nationwide network availability falls below the SLA standard, the automated SLA credits are calculated immediately.
- Direct Application: Credits are applied directly to your single monthly bill—eliminating the need to call in, report issues, or wait for manual approvals.
As part of our comprehensive Day 2 Support, Verizon acts as your managed wireless network provider by actively monitoring your FWA devices via a cloud-based platform 24/7/365. Depending on your chosen deployment bundle, this robust support includes:
- Real-time alerts are registered directly as incidents with help desk support.
- Proactive incident triage and immediate customer notification.
- Next Business Day maintenance or a 4-hour maintenance dispatch to rapidly replace defective devices.
No, upfront capital expenditure is not required. Customers seeking multi-location internet solutions for business have three flexible options: Hardware rental (a monthly subscription fee on a 36-month term), Bring Your Own Device (BYOD), or indirect fulfillment. This flexibility makes deploying a Business Internet Managed Services solution easier on your budget.
The Platinum Site Survey is a rigorous pre-installation evaluation designed for complex multi-location environments. It utilizes two different wireless internet routers per site to test network strength against specific FWA price plans, providing you with data-driven "good/best" hardware location recommendations based on actual on-site conditions.
Absolutely. Advanced Business Internet is specifically designed as an "easy-pass" solution for Enterprise and Mid-market customers facing complex, multi-location business internet challenges.
By shifting the burden of IT management to a reliable managed wireless network, your internal teams can focus on core business operations rather than constantly troubleshooting disparate, localized networks.
3 monthly bundles provide varied levels of installation services, ongoing management, and 24x7 support based on a customer’s needs. These bundle prices are set at a 36-month recurring monthly charge and are in addition to the cost of CPE and the LTE BI or 5G BI monthly service. On top of the bundled pricing, add-on services are available. Consult your Sales Representative for details.
Backed by ABI allows the "stacking" of multiple Cradlepoint/Ericsson FWA devices to act as a single network path. Designed to deliver up to 2x speeds/throughput. One Cradlepoint license required per endpoint device (ex. E400 connected to a W1855 - E400 would need the license). Note: Other bonding services using different routers and vendors are available. Consult your Sales Representative for details.