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Name Changes: Certain pricing plan, service, feature and promotion name changes periodically occur. For a list of these changes, please click here: Name Changes
In addition to the introduction of new or revised SCA Option summaries and other summaries of individually negotiated customer contracts taking place during this month, the following briefly describes changes that are being made to the Service Publication and Price Guide.
As part of an internal restructuring, MCI Communications Services, Inc. (MCICS) and Verizon Business Network Services Inc. (VBNS) converted to limited liability companies under Delaware state law on June 30, 2020. This conversion did not result in any changes to the regulated services or operations of MCICS or VBNS, nor to any of their assets, rights, or obligations. MCICS and VBNS continue to be indirect, wholly-owned subsidiaries of Verizon Communications Inc. Their names changed to MCI Communications Services LLC and Verizon Business Network Services LLC.
What's New
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Effective March 1, 2021
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Ethernet Access. The update previously scheduled for March 1, 2021 has been withdrawn.
IP Contact Center Service – Service Level Agreement. Modification. Please see the following hyperlink:
Managed WAN. Modification. Please see the following hyperlink:
Online Master Terms – U.S. Services. Modification. Please see the following hyperlink:
Professional Services – Rapid Response Retainer. Modification to the Rapid Response Retainer Statement of Work and the Endpoint Telemetry Analysis add-on capability. Please see the following hyperlinks:
- Professional Services – Rapid Response Retainer SOW
- Professional Services – Endpoint Telemetry Analysis
Professional Services – SWIFT Independent Assessment SOW. Introduction of a new Statement of Work. Please see the following hyperlink:
Software and Subscription Services. Modification. Please see the following hyperlink:
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Effective March 15, 2021
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BlueJeans by Verizon. Modification. Please see the following hyperlink:
Conferencing. Modification. Please see the following hyperlink:
Internet Dedicated Contract Signature Incentive Promotion. Introduction of a new promotion. Please see the following hyperlink:
Voice Over IP. Modification. Please see the following hyperlink:
WebEx Calling. Modification. Please see the following hyperlink: