Equipment, Devices and Services

Mobile Plans App - Laptop Experience

Prerequisite(s):

BYOD and Verizon-sold Windows Laptops. Single device activation.
eSIM profile reserved/provisioned with Verizon Sales-Assisted or via a Self-Service order utilizing the Verizon My Business Portal.
Connect to WiFi (some exceptions apply)

Order Management:

Step 1

If you’re new to Verizon, you can sign-up for Verizon service by calling the Verizon business sales team at 1-844-514-0429. If you already have Verizon service using your device's physical SIM card, you can port this number over or add a new service plan and new number to your eSIM through the My Business portal. Alternatively, you can contact us at 1-800-922-0204 to add service to your eSIM.

Log-In to My Business

Step 2

If placing an order on My Business portal. Go to Network Settings->Cellular Settings and copy IMEI.

Select <Shop>
Select <Devices>
Select <Bring your own device (BYOD). (Purchase Service Only)

Step 3

Enter IMEI or Device ID and follow screen

You can enter the device IMEI in Device ID* (e.g., IMEI) field to initiate eSIM order. If the device supports pSIM then pSIM selection options are also available for the end user to select.

Step 4

Select "I have eSIM" and follow the remaining BAU order flow until order is successfully completed.

Step 5

After successful order completion, to activate service on windows laptop ensure the device is connected to Wi-Fi to download the eSIM Profile.

Device Activation Process Steps:

Pre- step

Connect to a Wi-Fi network with internet access that does not restrict to the internet sites necessary for activation (such as your home Wi-Fi or a mobile hotspot).

Step 1

Type in “Mobile Plans” in Windows <Search Bar> and Open Mobile Plans

Step 2

Select Verizon from the available carriers.

Step 3

The following screen will be presented; press “Continue”.

Step 4

eSIM profile download is triggered and installed.

Step 5

Confirmation of Verizon Cellular Data Connected

Go back to eSIM activations

Existing customer?

Sign in to your Verizon business portal to view and pay your bill, order products and services, manage your router, access security settings and more.

Equipment, Devices and Services

Mobile Plans App - Laptop Experience

Prerequisite(s):

Order Management:

Step 1

Step 2

Step 3

Step 4

Step 5

Device Activation Process Steps:

Pre- step

Step 1

Step 2

Step 3

Step 4

Step 5

Existing customer?

Manage account

Manage equipment

Customer Learning Portal