Plain Old Telephone Service (POTS) replacement

Upgrade your systems with reliable, wireless solutions to help your business or organization stay compliant and competitive.

Watch overview

Overview

Nationwide, support for copper, DSL and other legacy phone lines is being scaled back. We can help your business or organization transition seamlessly to maintain voice communications, life-and-safety applications and more.

Get solution brief

Solutions by need

Easily shift from POTS lines to an updated infrastructure with the help of our robust solutions.

Business Phone Connect

Get an easy-to-use wireless adapter to connect phones, fax machines, credit card readers and more.

Alternative devices

Choose from a variety of device options, including Inseego BPC100, ATEL V810V and ATEL V810VD.

One Talk

Get the full-featured, mobile-first phone solution designed to meet the needs of how and where you do business.

Business internet

Get fast, affordable, reliable internet virtually anywhere you do business.

Connectivity partners

Make converting from analog POTS to digital wireless connectivity easy with the help of our partners, CSG and MarketSpark.

Business internet

Get fast, affordable, reliable internet virtually anywhere you do business.

Benefits

Compliance

Leverage Verizon’s portfolio of certified hardware options to help ensure your connections to our network remain compliant with relevant industry standards.

Easy deployment

Make upgrading POTS lines easy with simple plug-and-play equipment, sophisticated system upgrades and more—to help you keep your operations running smoothly.

24-hour backup

Get peace of mind with up to 24-hour battery backup, LTE connectivity for failover and programmable notifications to support business continuity.

Scalable

Transform POTS lines into more scalable business connectivity solutions by deploying wireless business internet.

Reliable connectivity

Depend on our reliable 4G LTE or 5G Business Internet, where available.

Why choose us

Proven reliability from an experienced leader

Reliability

America's Most Reliable 5G Network¹

30+

30+ years of managing customers’ complex networks worldwide²

Resources

POTS replacement options for SMBs

The small business owner guide to plain old telephone service (POTS) replacement.

Read Article

A guide to upgrading your POTS line with wireless technology

Learn why wireless POTS replacement is important for keeping your mission-critical communications running, and how to secure a smooth transition.

Learn more

POTS Replacement as a Catalyst for Digital Transformation

See how businesses can take advantage of technology refreshes to modernize enterprise networks.

Read white paper

FAQs

Plain Old Telephone Service (POTS) are legacy copper and fiber wireline phone services.

Common uses can include credit card systems, elevator phones, alarm panels, fax machines, fire alarms, phone lines, security gates and more.

Yes. The life-and-safety POTS replacement solutions from Verizon partners MarketSpark and CSG will connect your analog equipment to the digital replacement with minimal scheduled downtime.

Verizon partners CSG and MarketSpark work closely with our customers to help ensure legacy connections are upgraded efficiently and with minimal downtime for the digital replacement solution to be installed.

Instead of replacing your existing infrastructure, you can simply convert your existing POTS lines to Verizon’s 4G LTE network, helping your tech be future-ready and potentially reducing your monthly telecommunications costs, while continuing to use your existing equipment.

POTS replacement powered by our wireless solutions come from a business partner you can rely on, with the award-winning network performance you’ve come to expect from Verizon.