Contract Overview
The GNS contract is used by the Department of Defense to deploy a highly secure and reliable global network by 2020. The new unified network will integrate fiber, wireless and satellite technologies to transmit mission-critical voice, video and data communications at speeds up to 100 gigabit per second to meet operational and warfighting requirements for the transmission of classified and non-classified information. More than one million Department of Defense and national security personnel will be supported by the integrated network.
The GNS contract will primarily support the requirements of the Department of Defense’s more than 40 military services, combatant commands, and intelligence, functional and support organizations outside the continental U.S.
Contact Your Account Team
Europe, Middle East, and Africa (EMEA):
Kevin Kaufman, Client Partner, Govt Sales
Mobile: +49 (0)172 7579506
kevin.kaufman@intl.verizon.com
All Other Regions:
Jamie Starr, Managing Partner
Office: 703-295-4816
Mobile: 571-442-0671
Email: jamie.starr@verizon.com
Contract Information
Contract Number
HC1013-15-R-0003
Term of Contract
Award date: 12/21/15
Term: 5 years w/ 5 one (1) year option periods (10 year total)
Verizon Contract Manager
Mark Hrozencik
Office: 571-776-4515
Email: mark.hrozencik@verizon.com
Verizon Government Network Operations Center (GNOSC)
Please report any circuit troubles and outages to the GNOSC in Ashburn, VA. The NOC is staffed 24 hours/7 days.
800-967-6194 Option 1
DSN 312-851-4121
When reporting a trouble, please provide the following:
- CCSD or Commercial Circuit Identifier or phone number
- Customer contact name and call back number
- General information: fault location, time and day, and isolations already performed/results
Escalation Contacts
Normal business hours are Monday – Friday from 9 am – 5 pm EST. Outside normal business hours, 7 days a week, please escalate to the supervisor on duty at 800-967-6194, Option 1.
First Level:
Shift Lead
800-967-6194 Option 1
Second Level:
Dan Stewart, Verizon Group Manager
Phone: 480-356-5831
Third Level:
Jere McKinley, Associate Director
Office: 919-377-6113
Fourth Level (Program Office):
William Brennan, GNS Program Manager
Office: 984-484-4772
Email: william.brennan@verizon.com
Raymond Nakagawa, Global Operations Manager
Office: 808-837-8814
Mobile: 808-271-9848
Email: raymond.nakagawa@verizon.com
Tiffany Crayton-Brown, GNS Program Manager
Office: 703-694-7676
Mobile: 703-336-2730
Email: tiffany.j.crayton@verizon.com